Privacy Policy

1. Introduction

Hardship Authority ("we," "our," or "us") operates the website hardshipauthority.com (the "Site"). This Privacy Policy explains how we collect, use, and share information about you when you visit our Site or interact with our content.

This Site provides informational guides about government assistance programs. We are not affiliated with any federal or state government agency.

2. Information We Collect

Information you provide: If you submit your email address to subscribe to our newsletter or complete a lead form on this Site, we collect that email address and any other information you voluntarily provide.

Automatically collected information: When you visit the Site, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies, as well as through analytics tools such as Vercel Analytics.

Lead form data: Our Site includes lead generation forms powered by third-party providers (including Loco (locotomato.com)). When you complete a form, your information is submitted directly to that provider and subject to their privacy policy. By completing a form, you expressly consent to receive communications from us and/or our partners regarding government assistance programs and related offers.

3. TCPA Consent

By submitting your information through any form on this Site, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to receive autodialed and/or pre-recorded calls, text messages, and email communications from Hardship Authority and its marketing partners at the number and email address you provide, even if your number is on a Do Not Call registry. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or clicking unsubscribe in any email.

4. How We Use Your Information

• To provide and improve the Site and its content
• To send you newsletters and updates about government assistance programs (if subscribed)
• To connect you with information about programs that may be available to you
• To analyze Site usage and performance through analytics tools
• To comply with legal obligations

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors that help us operate the Site, process emails, or analyze usage (e.g., Vercel, Resend)
• Lead form providers: If you complete a form on our Site, your data is shared with Loco (locotomato.com) per their privacy policy
• Legal requirements: When required by law or to protect our legal rights

6. Cookies

We use cookies and similar technologies to operate the Site and gather analytics. You may disable cookies in your browser settings, but some features of the Site may not function properly.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To exercise these rights, contact us at the address below. California residents may have additional rights under the CCPA.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy inquiries, contact us at: info@magicmediagroup.co